What Renaro costs

Four plans, from $199 a month. Every plan includes the whole system: reservations, dispatch, the driver app, online booking and payments. The plans differ in how many reservations are included each month, and in a few features bigger companies need.

On every plan, for $0

Whichever plan you pick, none of this costs anything extra.

Included on every plan at no charge
WhatPrice
Driver app For every chauffeur. $0
Flight tracking On every airport pickup, with no limit. $0
Users, vehicles and drivers Unlimited. There's no per-seat charge. $0
Setup fee $0
Admin fees $0
Cancellation fee You keep access through the time you've paid for. $0

30-day money-back guarantee

If Renaro isn't right for your company, tell us within 30 days of your first paid invoice and we'll refund it in full.

Read the refund policy

The four plans

Every plan includes dispatch, the driver app, online booking and payments. Bigger plans include more reservations each month, and the features bigger companies need.

  • Starter

    $199 a month

    or $1,990 a year, which is two months free

    For one location moving off paper, spreadsheets or phone-only dispatch.

    Reservations included each month
    400
    Each extra reservation
    $0.30
    • Reservations, dispatch, the driver app and online booking
    • Card payments and chauffeur pay, tied to each trip
    • Text messages to passengers included
  • Growth

    $449 a month

    or $4,490 a year, which is two months free

    For companies that invoice corporate accounts.

    Reservations included each month
    1,500
    Each extra reservation
    $0.22
    • Everything in Starter
    • Corporate accounts and invoicing
    • Connect your other software, and choose what each staff member can see
  • Fleet

    $799 a month

    or $7,990 a year, which is two months free

    For companies with more than one location, or that do affiliate work.

    Reservations included each month
    4,000
    Each extra reservation
    $0.15
    • Everything in Growth
    • Affiliate farm-in and farm-out, and GDS reservations
    • More detailed reports, and priority support
  • Scale

    $1,499 a month

    or $14,990 a year, which is two months free

    For high-volume companies that book under their own brand.

    Reservations included each month
    10,000
    Each extra reservation
    $0.10
    • Everything in Fleet
    • Passenger app and booking pages under your own brand
    • The lowest price for each extra reservation

Not sure which plan fits? Tell us how many reservations you take in a month, and we'll tell you.

What would I pay?

Three example companies. We assumed each vehicle handles about 75 reservations a month, or two to three trips a day. Your numbers will be different, so try it with your own monthly count.

A 6-car company

Assumed: 450 reservations a month

Monthly bill for a 6-car company on the Starter plan
Starter plan, with 400 reservations included $199
450 − 400 = 50 extra reservations, at $0.30 each $15
Total each month $214

Starter costs the least at this volume. The next-lowest is Growth, at $449 a month.

A 25-car company

Assumed: 1,875 reservations a month

Monthly bill for a 25-car company on the Growth plan
Growth plan, with 1,500 reservations included $449
1,875 − 1,500 = 375 extra reservations, at $0.22 each $82.50
Total each month $531.50

Growth costs the least at this volume. The next-lowest is Starter, at $641.50 a month.

A 60-car company

Assumed: 4,500 reservations a month

Monthly bill for a 60-car company on the Fleet plan
Fleet plan, with 4,000 reservations included $799
4,500 − 4,000 = 500 extra reservations, at $0.15 each $75
Total each month $874

Fleet costs the least at this volume. The next-lowest is Growth, at $1,109 a month.

Each example uses the plan that costs least. Corporate invoicing needs Growth or above, and affiliate work needs Fleet or above.

Card and bank payment fees are extra, and only apply to payments you take through Renaro. They are listed below.

Card and bank payment fees

When you take a payment through Renaro, that payment has a fee. The fee is the same on every plan. What changes it is how the customer pays.

The fee on each payment, by how the customer pays
How the customer paysFee
The customer enters their card Through a pay link, online booking, a card saved on file, or a digital wallet. 3.4% + $0.30
Your office types the card in For example, when a customer reads their card number over the phone. 3.9% + $0.30
A card from outside the US Issued in another country, entered by the customer. 4.9% + $0.30
A card from outside the US, typed in Both of the above. 5.4% + $0.30
The card is tapped or inserted In person, on a card reader. 3.2% + $0.05
Bank payment (ACH) A corporate account pays an invoice from its bank account. 0.8% capped at $5.00 + 0.5%

You pay the fee on each payment. There's no separate bill for processing. Cash, and invoices a corporate account pays you directly, have no fee at all.

For bank payments, only the 0.8% part has a cap: it stops at $5.00. The 0.5% part applies to the whole invoice. So a $5,000 invoice costs $30.00 to collect, which is 0.6% overall.

Founding Fleets keep their price for life

Join while Renaro is new and your price is locked for as long as your subscription stays active. When our published prices change, yours doesn't. There's no extra fee for this.

Common questions

What counts as a reservation?

Every reservation made in the month, however it comes in: from your office, the passenger app, your booking page, another system, or an affiliate. A reservation that is later cancelled still counts. Past your plan's allowance, each extra reservation costs your plan's extra-reservation price.

How does paying yearly work?

You pay for ten months and get twelve. If you leave part-way through the year, we refund the unused part. Every plan also has the 30-day money-back guarantee on your first paid invoice.

What are the payment fees for?

Payments you take through Renaro: passenger cards, and corporate invoices paid from a bank account (ACH). The fee is the same on every plan, and there's no separate processing bill. Cash, and invoices a corporate account pays you directly, have no fee.

Why is the bank payment fee written as two numbers?

Because only one part has a cap. The 0.8% stops at $5.00. The 0.5% applies to the whole invoice. A $5,000 invoice costs $30.00 to collect, which is 0.6% overall, and the percentage keeps falling as invoices get bigger.

Why does a typed-in card cost more?

Because it costs more to process. A card your office types in costs 0.5% more than one the customer enters, and a card from outside the US costs 1.5% more. To pay the lower rate, text the customer a pay link instead. Once a customer enters a card themselves, that card stays on the lower rate for every future ride.

What about text messages?

Every plan includes six text-message segments per reservation, shared across the month. That covers the usual trip updates for most companies. A short text is one segment; a long one can be two or more. Texts beyond the allowance are billed at cost.

Can I change plans?

Yes, at any time, from your billing settings. The change starts with your next billing period, so you're never charged a difference part-way through a month. If you cancel, you keep access through the time you've paid for.

See Renaro with your own trips.

Bring a few of your real reservations. We'll show you how your office would handle them in Renaro, from the first phone call to the paid invoice.