Documentation
Read how the machine thinks.
How the platform works, in the platform's own vocabulary: setup guides for new fleets, the concepts behind dispatch and money, and the realtime and API surfaces underneath.
12 guides · 4 sections
Getting started
Core concepts
- The booking lifecycle The explicit state machine every booking follows, and why illegal transitions are impossible.
- Dispatch scoring The factors, the weights, and the audit trail — why every assignment can answer “why this driver?”
- Zones and pricing Geography as configuration: zones drive dispatch policy, pricing, and analytics from one map.
- Payments and the trip ledger Every dollar as a ledger leg: capture, split, payout, refund — all traceable to the booking.
Realtime
- Live map and telemetry How a driver's GPS ping becomes a moving dot on every screen that should see it — in under a second.
- The driver app The driver's side of the platform: shifts, offers with context, one-tap trip workflow, and payout evidence.
- Passenger booking and tracking The passenger experience: book anywhere, track live without an app, and keep phone numbers private.
Platform
- Security and tenant isolation Isolation enforced at the data layer, authentication by a dedicated identity provider, and an audit trail on every write.
- Public API and webhooks A versioned REST API for embedding Renaro in your own booking site — with idempotency, cursor pagination, and replay-protected signed webhooks that most dispatch vendors simply do not offer.